HHSC needs an experienced and successful project manager to guide the visioning, assessment, planning, and implementation of a project to enhance the agency’s IT Configuration Management DatabBase (CMDB). This will include working with a vendor(s) to gather stakeholder business requirements, obtaining approvals for the resulting CMDB roadmap, working with stakeholders and the ITSM team to plan the implementation of the CMDB enhancement, and guiding the implementation through to completion on time and within budget. Existing CMDB platforms include ServiceNow and BMC Helix. This effort requires an experienced Project Manager with knowledge and experience of new project start-ups, CMDB concepts, and ITSM frameworks. This role will be responsible for gathering requirements, maintaining project plans, timelines, milestones, documentation, and deadlines with both project team and stakeholders. The Project Manager will also conduct regular and adhoc project status meetings, maintain a risk and issues log, report status of the project to various audiences on regular schedules and on an ad hoc basis, and ensure timely delivery of high–quality CMDB.
Position is expected to continue through at least August 2025 (per audit). Incumbent will be required to work CST regardless of their location.
| Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. |
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| Years | Required/Preferred | Experience |
| 7 | Required | Proven experience leading enterprise level technology projects on time and within budget according to PMO standards & best practices. |
| 7 | Required | Demonstrated experience presenting to executive sponsors and demonstrated communication skills, including clarity and conciseness; both written and oral with technical and non-technical staff, all levels of management |
| 7 | Required | Strong leadership, diplomatic and motivational skills including the ability to lead up, across, and down multiple business and technology organizations to ensure alignment and collaborations throughout the project lifecycle. |
| 7 | Required | Expert proficiency with M365 and key project management tools such as Lucidchart, MS Project, PPM, etc. |
| 7 | Required | Experience developing comprehensive project plans & charters, outlining project scope, objectives, deliverables, timelines, resources, and budgets. |
| 5 | Required | Experience in SDLC methodologies, Agile, SCRUM, SDLC/Waterfall |
| 5 | Preferred | Experience leading CMDB implementations/ integrations related ITSM enterprise projects. |
| 5 | Preferred | Experience as a certified PMP. |
| 3 | Preferred | Demonstrated ITIL or ITSM best practices. |
A) Services shall be provided during normal business hours unless otherwise coordinated through the Agency. Normal business hours are Monday through Friday from 8:00 a.m. through 5:00 p.m., excluding Texas state holidays when the agency is closed.
B) The primary work location will be 4601 W. Guadalupe, Austin, Texas 78751.
Position will be remote. Program will allow candidates who are within the state (Any location within the State of Texas).
Please do not submit candidates who are currently out of state and are planning to move to Texas. Candidates must already reside in Texas.
C) Any and all travel, per diem, parking, and/or living expenses shall be at the worker’s and/or Vendor’s expense.
D) The worker may be required to work remotely at HHSC discretion, up to 100 percent of the time.
E) The worker may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through the Agency.
Interviews will be conducted:
☒ By Phone
☐ In person
☒ Through Microsoft Teams
Submission of a candidate’s resume by multiple vendors will result in disqualification of the candidate from this opportunity.
This position is subject to availability of funding.
In submitting a resume for this solicitation, the vendor attests to their compliance with e-verify for the submitted candidate. E-verify requirements are outlined in Appendix A, Section P. Immigration, of the Standard Terms and Conditions for Information Technology Staff Augmentation Contract.
Worker must sign an Acceptable Use Agreement as a condition of employment.
Worker must sign and return an HHSC Information Technology Staff Augmentation Contractor Integrity Agreement (IT Form 4710) before a purchase order is issued.
Vendor must sign and return and HHS Information Security Cybersecurity Training Acknowledgement (HHS Form 3834) before a purchase order is issued.
Vendor must conduct a criminal history investigation of the Worker and provide the results to HHSC prior to the issuance of any purchase order. The criminal history investigation must have been conducted within six months prior to the issuance of any purchase order, including a purchase order for modifying or extending the terms of the agreement. Should the Worker not be acceptable to HHSC at any time because of the results of the criminal history investigation, then HHSC may immediately terminate its purchase order and related service agreement or request replacement of the Worker in question.
By accepting the purchaser order, the Vendor agrees to comply with the HHS Data Use Agreement.